Please note- This is a pre order and production time is 4-6 weeks before shipping to you. Please ask if you have any questions- serenitywigs@gmail.com
CAP CONSTRUCTION:
• Wefted Cap with hand sewn lace top •
• 4 x 4 Lace Top with Silk Liner Lays Very Flat for a Natural Hairline and Realistic Scalp.
• Comb at Hairline, 6 Pressure Sensitive Clips around perimeter
COLOR, LENGTH & STYLE: • 100% Highest Quality Brazilian Hair •
• Dark Brown approx. Level 2
• Length (Measured from Center Part down)
• 17-18”
• Light Density approx. 115%
• Dries straight with slight layers
Please note, color can look different depending on your monitor, phone, etc. I try to do indoor and outdoor pictures to capture the color differences and I do my best, however it could look slightly different once you receive it.
What is your return policy?
Please note: Final sale items are non returnable as it is final sale.
👉🏼 Returns
You can return your wig or topper within 4 days of receiving it- Day 1 is the say it’s received. Return shipping is paid by the buyer. It must be not have been cut, colored or altered. If your return is not postmarked by day 4 of receiving it, it will be returned to you.
👉🏼 Requests for Store Credit
Within 4 days, (day 1 is the day you receive it) requests for store credit will be honored in the form of store credit code to be used on a future purchase. The store credit amount will be 100% of the original purchase price ( minus original shipping, coupons, sales, etc). You will receive a code via email to be used at checkout on a future purchase. Store credit does not expire. Shipping will not be refunded.
👉🏼 Requests for Refunds
Requests for Refunds will incur a 10% restocking fee. Original shipping will not be refunded.
-Please note- If you do not specify to me which you would prefer, refund or exchange code, you will automatically be issued a credit code once your piece is received back by us.
For orders not yet shipped-
Please note- If you wish to cancel an order that had been placed, $60 is not refundable (8% if Sezzle or Shop Pay installment was used) Unfortunately I am not refunded any processing fees no matter if it’s been a minute or a few hours since you placed your order.
